In the following, the participants were asked about a number of challenges that characterize the industry (see Chart 8). The need for greater efficiency in operational processes (71%), the ability to react flexibly to changes in plans (66%) and data transparency with regard to individual vehicles are top priorities, marked as "very important".

In addition to the preselection of possible trends shown in the Chart, the questionnaire also offered the opportunity to indicate other challenges of one's own. The participants named a large number of individual operational problems, but the ability to forecast demand was particularly prominent among them.

Essentially, the challenges do not appear to have changed much over the past five years, although the urgency of adhering to on-time delivery has actually decreased. The need to understand and reduce CO2 emissions is a completely new addition. A full 79 % of respondents rated these issues as "important" or "very important". Technology-wise, electric vehicles and artificial intelligence in particular will change vehicle logistics in the coming years (see Chart 9). They easily surpassed other innovations not covered in the previous study five years ago.