WORKFORCE MANAGEMENT
WORKFORCE MANAGEMENT
The right people in the right place at the right time - without the right workforce planning, production grinds to a halt, logistics cannot move goods, and airports grind to a halt. This core element of many businesses must work properly. AI-powered software enables perfect workforce scheduling.
The challenge of scheduling
Workforce scheduling is the foundation of digital work organization. It must balance the demand for labor, the needs of employees, and numerous requirements from laws, collective bargaining agreements, company agreements, and employment contracts. In addition, the shortage of skilled workers and discussions about new working time models are playing an increasingly important role.
Demand-driven and needs-based scheduling
Optimized workforce planning addresses these challenges by finding the best possible balance between company-specific goals and conditions. Companies can achieve this thanks to AI-powered software. It systematizes, digitizes and automates all processes related to shift planning. This enables companies to manage even more complex demand patterns, working time models and agreements.
Digital work scheduling also enables smoother operational processes. This results in quality and productivity benefits through the efficient use of working time. Employees also benefit, e.g. by avoiding overload situations or by being able to influence their shift schedule, e.g. in the form of shift swaps.
AI-based software as a success factor
Digital workforce planning with AI makes planning faster, easier, fairer, safer and more flexible. Companies use it to create good plans. These plans cover all requirements and always keep an eye on all employee availabilities, rules, qualifications and interests. Good software allows colleagues to submit requests digitally and participate in the planning process. Workflows ensure that the right information automatically gets to where it is needed - without the need for emails, phone calls or postings.
Regardless of individual requirements, AI-based workforce scheduling allows companies to keep track of shift coverage at all times. The right person with the right skills is needed at the right place at the right time. Whether it's for vacation, training, or sick leave, intelligent software automatically alerts you to gaps or missing skills, and suggests suitable replacements.
Advantage: AI-based Workforce Management
A good workforce schedule supports productive hours, service levels, and employee satisfaction. AI-powered workforce management combines these interests.
AI-powered workforce scheduling software offers
- Flexible use of working time: balance fluctuations in demand and staffing requirements;
- Increased productivity: Reduce idle time and maximize uptime;
- Increased employee motivation: Flexible consideration of fairness and individual preferences;
- Increase customer satisfaction: Optimize work schedules to meet customer needs and improve service levels;
- Reduce health risks: Address shift ergonomics and reduce absenteeism.
The goal is to improve the working environment around shift work and take into account the interests of all parties involved.
Modern workforce management means shift schedules that are based on needs and demand.
INFORM optimizes daily
> More than 7 million shifts daily in a wide range of industries.
Focus: The Future of AI in Workforce Management
Artificial intelligence is helping us all in our everyday lives - including workforce management. Its potential applications will grow rapidly in the coming years. And companies that strategically harness the power of AI and automation will enjoy tremendous competitive advantages in the long run. Using AI to perform routine tasks, such as data collection and processing, report and document generation, planning and monitoring, frees employees to focus on more creative tasks.
The use of copilots also enables less tech-savvy employees to work more intuitively and efficiently with the technology. Data and analytics become more prominent, allowing companies to more accurately forecast staffing needs. This results in better resource allocation, a reduction in avoidable overtime, and more efficient use of labor.
At the same time, the ethical and responsible use of AI solutions is becoming increasingly important, especially in a sensitive environment such as workforce planning. The responsible use of AI systems builds employee and customer trust in technological development. Organizations will need to ensure that AI applications do not simply drive efficiency. They must also ensure that algorithmic decisions are transparent, so that humans can understand all system decisions at all times. This avoids discrimination and protects privacy. High regulatory standards, which critics see as a competitive disadvantage and an obstacle to innovation, also promote consumer confidence and can help increase the acceptance of AI among companies and the public.
