F IS FOR FRAUD PREVENTION
Find out how fraudsters get caught
To us, fraud prevention means taking responsibility and stopping fraud before it happens.
Swipe your card, enter your PIN — and just like that, the coffee from the shop on the corner is yours. For all of us, it’s an everyday routine. What most people don’t realize: behind the scenes, countless processes run within milliseconds to ensure one thing stays safe — your money. More than three billion payments are processed worldwide every single day and each one could be the target of a fraud attempt. We want to prevent that.
Therefore, our fraud detection system combines the best of both worlds: artificial intelligence and human expertise.
Because fraud prevention is highly complex:
- On the one hand, fraudulent and suspicious transactions must be detected and blocked.
- On the other hand, most transactions are legitimate and should be processed as quickly as possible.
Our software analyzes billions of data points, detects unusual patterns, and stops suspicious transactions before any damage occurs. For example, it can determine when a customer is attempting to make a purchase at a bookstore. Payments at a bookstore rarely involve large amounts, so an unusually high payment there may indicate potential fraud.
Since fraudsters constantly invent new methods, humans remain a vital part of the system. When new payment types emerge or fraudsters look for new ways to exploit the system, it’s human experts who adjust the rule set and train the AI.
We call this hybrid AI: data-driven and knowledge-based, with security as the top priority. “This is the only way to keep the percentage of fraudulent transactions so low that fraud occurs in no more than one out of a million cases,” says Roy Prayikulam, our SVP of Risk & Fraud.
Our goal every day is to prevent fraud before it happens.
F IS ALSO
Forecast
Accurate forecasts are essential when companies must make decisions today despite not knowing the outcome until tomorrow. That’s why many of our solutions are built with machine learning and foundation models, among other technologies. In sales planning, these technologies forecast which products will be needed, when, and in what quantities. In logistics, they help identify capacity utilization, demand, and bottlenecks early on. In production, they are essential for realistic planning resources, materials, and processes. Our goal is to create forecasts that enable better, more informed decisions in real-world processes.
F IS ALSO FAMILY
At INFORM, we prioritize balancing family and career. Our employees therefore enjoy maximum flexibility in their work. This begins with the ability to seamlessly switch between working from home and working on-site. Additionally, our colleagues benefit from a flexible work schedule based on trust, as well as individual part-time arrangements. Parents can also take advantage of our on-site daycare. In this way, we provide our employees with maximum flexibility and place the needs of families at the center.
