A IS FOR AI
Find out how we use AI!
Thanks to AI, we are delivering on our promise to expand human decision-making capabilities
A IS FOR AI
Find out how we use AI!
Thanks to AI, we are delivering on our promise to expand human decision-making capabilities
How can operational processes be managed efficiently when uncertainties, disruptions, and unpredictable events can thwart planning at any time? For over 50 years, this question has driven us to give companies the ability to make the best decision in every situation: data-driven, in real time, and maximizing economic benefit. Without AI, this would be impossible. We integrate the most suitable AI technologies for optimizing business processes into our IT systems.
Our history is therefore also a history of AI.
In the past Long before AI was on everyone's lips, we equipped our software with one of the oldest AI methods: mathematical optimization. This method converts operational processes into a mathematical model and calculates optimal decisions.
Today we supplement our IT systems with machine learning and process mining. These technologies analyze large amounts of data and provide targeted input for decision-making. This allows us to generate actionable recommendations based on knowledge. You receive these recommendations in natural language because our software interfaces are equipped with chatbots, among other features.
Tomorrow We will make state-of-the-art AI technologies available to optimize operational processes. From neural networks to generative AI, our vision is process AI that works alongside people, fully understands processes, and is closely integrated with our customers' real work environments.

We use AI to overcome unpredictability!

Für us A is more than AI. Our approach to equipping software with AI makes it interesting for many applications in numerous industries. Some even start with an A.
A IS ALSO FOR
Automotive Logistics
We manage the transportation of new vehicles from production sites to dealerships. This is where we oversee the initial stages of global supply chains.
A IS ALSO FOR
Aviation
We ensure that aircraft ground operations at airports, from catering to refueling, run smoothly. Without us, a large share of global air traffic would come to a standstill.
A IS ALSO FOR
AML Compliance Management
Staying ahead of fraudsters—that’s our goal when we work with financial institutions. Because money is built on trust. Banks trust our AI for fraud prevention, so you can trust your bank!

A IS ALSO FOR ALGORITHM
Algorithms have been an integral part of our daily business operations since the founding of INFORM. We use algorithms in two ways. First, algorithms are part of one of the oldest AI methods: Operations research, also known as mathematical optimization. With this method, we translate the reality of complex processes into a mathematical model. Then, algorithms calculate an optimal result based on that model and a defined objective. (More on this under "O is for OR.") Second, whether it’s machine learning or neural networks, we use algorithms to identify meaningful, useful correlations in large data sets. These insights feed into our optimization. To truly optimize processes, you need to understand what’s happening in real operations—day by day, hour by hour, minute by minute. Algorithms derive forecasts from this data and, based on those forecasts and mathematical optimization, make smart decisions.
